Terms and Conditions of Playing at Casino Plus

The terms and conditions of playing at Casino Plus are required to be read before gamblers can successfully register. Successfully registering in the platform implies that the user has read these terms and agrees with them, thus resulting in the player being bound to these rules and the consequences of violating them.

The different terms are as follows:

Player Confirmation

By registering at Casino Plus, you confirm and affirm the following:
The information provided in the registration is correct and valid
You are not an unauthorized person gambling in the platform that are defined as the following:
A. Persons under 21 years of age
B. Student of any school, college, or university
C. Public official
D. Member of the AFP or PNP
E. PAGCOR official or employee
F. Gaming site employee or operator
G. Unregistered user
H. Banned Casino Plus user
I. Spouse, common-law partner, parent, or children of C, D, or E

Account Registration

All website visitors will not have access to any Casino Plus products until they are properly registered. All registered users shall be subject to existing PAGCOR rules and regulations, Anti Money Laundering laws, and other relevant rules. Additionally, users will be required to register one mobile phone number into the platform that will then be bound to the registered user account.

After registering, the registered user shall be responsible for any and all activities of the account, regardless of actual use. The registered user shall not allow any other entity to use said account. The registered user may also be required to submit additional proof of identification at any given moment.

Use of the Remote Gaming Platform

The registered user may access the platform through any mobile device and only one instance of the account may be logged in at any given time. Multiple log-ins will result in the termination of the account session logged in to another device.

Changes to Terms and Conditions

Casino Plus reserves the right to amend, change, or modify the platform’s terms and conditions without the need to consent users of the users.

Termination or Suspension

Casino Plus reserves the right to terminate or freeze an account due to the following reasons:

User has violated terms and conditions
User is a person banned from gaming as per the National Database for Restricted Persons
User is using multiple accounts
User is abusing platform bonus guidelines
User is under 21 years of age
User is found to be using a bot software
User is not using the account for gameplay purposes and are instead using it for suspicious activities that may include, but is not limited to, fraudulent activities
User deposits and withdraws using payment channels different from the registered channels originally used by the account

Should an account be closed by mistake, the user is responsible to contact customer support for assistance.

Communications with Casino Plus

All users will be able to communicate with Casino Plus through the following channels:

In-site customer service
Social media accounts
SMS
Email
Mobile phone calls

User Privacy

Casino Plus respects user privacy and values the user’s rights in the platform. Casino Plus strictly abides by the Data Privacy Act of 2012 and its implementing rules and regulations. As such, Casino Plus only shares the user’s personal information with PAGCOR and third-party service providers that are essential in the platform continuing to offer its services to all registered users.

User Rights

A registered user’s rights, with privacy under strict consideration, are the following:

Right to be informed that a user’s personal data is being, will be, or were collected and processed
Right to have reasonable access to personal data, upon written requests, that an organization collects
Right to object if the personal user data processed is based on consent or legitimate interest unless the processing of user data is pursuant to a contract, subpoena, or a legal obligation
Right to order the blocking, removal, or destruction of your personal data unless subject to processing pursuant to a contract, subpoena, or a legal obligation
Right to claim compensation if user suffered damages due to unlawfully obtained or unauthorized use of personal data
Right to file a complaint, if the user’s rights were violated, to the National Privacy Commission
Right to dispute and demand correction of user information if said information is inaccurate or erroneous
Right to obtain and move, copy, or securely transfer user data