Responsible Gambling Policy

Casino Plus always encourages all users to use responsible gambling practices instead of recklessly placing bets in the platform. This responsible gambling policy provides information on the platform’s commitments to responsible gaming and the user’s responsibilities to gamble responsibly in Casino Plus.

Casino Plus is committed to ensuring that all registered users will enjoy gaming in the platform and continue winning without bankrupting themselves.

What Players Can Do for Responsible Gambling

Players who register and deposit real money in Casino Plus can follow the general guides below so they can make their gaming experience safer.

Deposit only money the gambler is prepared to lose
Avoid depositing money budgeted for other expenses
Avoid borrowing money for gambling
Avoid spending all the money in the account in one sitting
Take regular breaks from gambling

Responsible Gambling: Account Closure Request

Registered users can request to close their accounts according to their rights in the platform. Successfully closing accounts voluntarily will take effect as soon as possible while customer support staff process the request. Any requests to reopen the account will require at least one week of the account being closed before it can be reopened.

We take responsible gambling seriously so account closure requests are taken seriously and forces users to commit to their request instead of backing out quickly when players get the urge to gamble again. This is to effectively help gamblers avoid developing irresponsible gambling practices in the platform.

Responsible Gambling: Authorized Users in the Platform

The only people authorized to register in the platform are people who are at least 21 years old. Casino Plus does not willingly or purposefully engage in conversation with minors and it does not intentionally collect information from said individuals.

If an underaged user is detected to be using a registered account, Casino Plus reserves the right to terminate the account according to the platform’s terms and conditions agreed upon after registering in the platform. To ensure that only the authorized user will have access to the account, we recommend doing the following:

Do not leave an account unattended
Set up credential controls on devices
Use strong passwords
Monitor user account closely

Blocked Accounts

Any account found not complying to Casino Plus terms and conditions will either be frozen or terminated. These accounts will be recorded as blocked until the casino reopens them. Any data collected to help identify a user and the device, including IP address, unique device IDs, account usage data, will be used to keep track of blocked accounts and ensure that a duplicate account under a different name will not be registered by the banned gambler.

Casino Plus has the discretion to block any offending accounts and it is the user’s responsibility to notify the platform regarding any mistaken account closures. Casino Plus may also place temporary blocks should registered accounts be left inactive with no deposits and account verifications.

Responsible Gaming Tips

Some noteworthy tips to follow to ensure that users will game responsibly are the following:

Treat Gambling as a Pastime

It’s advisable that gamblers treat gambling as a pastime instead of a primary or secondary means to make money, especially since losing is normal in gambling. Gamblers shouldn’t expect to get money from gambling as it can lead to significant losses in the long run. Gamblers must play for fun and treat winning as a bonus.

Know When to Quit

Gamblers will need to know when to quit, whether because they’ve lost a lot of money already or because they’ve already won enough money. Gamblers can easily lose a lot of money quickly through slot machines and winning big in slots will require players to cash out as soon as possible instead of trying to win more and losing it all.

Seek Professional Help

Should players develop problem gambling habits, it’s advisable that they seek professional help as soon as possible. This helps ensure that gamblers will be able to avoid touching their accounts by having a professional assist them with their recovery. It’s advisable to contact therapists, recovered problem gamblers, or other professional help to complete the recovery process.